Help and method
Help, and how the Scorecard desk works
Help with gambling in British Columbia is free and confidential, and the phone line answers at any hour of the day or night. The second half of this page explains how the Scorecard desk checks its facts and how the guide is paid.
By the Scorecard deskChecked October 14, 2026
Help
Help lines and programs
- Gambling Support BC answers at 1-888-795-6111, free and confidential, around the clock. A caller can get help right away, find services nearby or reach a counsellor at no cost.
- Game Break is BCLC's self-exclusion program; enrolment happens in person at any casino, with photo ID issued by a government. The choice is 6 months, 1 year, 2 years or 3 years, it stays fixed once picked, and PlayNow.com is covered too.
- GameSense has an Info Centre right on the casino floor, and a GameSense Advisor works in every BC casino, this one among them.
- Gambling Support BC also has a website at gamblingsupportbc.ca. Its free help reaches people affected by someone else's gambling, too.
A limit
A limit for the day
Decide the casino budget and the end time before the round, one full game of golf, while the head is still clear. The casino closes at 11 pm Sunday to Thursday, which makes a natural stop for the evening. On Friday and Saturday it stays open until 1 am. A fixed end time, written down in the morning, carries the same weight on those nights. Entry is for guests 19 or older, and holiday hours should be checked on casinooftherockies.ca.
Method
About the Scorecard desk
Nobody signs this guide by name: the Scorecard desk is the shared byline on every page. Every fact was checked on October 14, 2026, against the casino's and the resort's own pages, BCLC's listing and provincial sources. Distances are measured as straight lines between OpenStreetMap points, so any road is longer. Every hour on the site is local Mountain time.
Pictures on the site are generated images of golf-course and mountain scenes, with no people in them, and are not photographs of the resort. The site has no forms, comments or accounts. It keeps nothing about readers except the colour theme chosen in the open browser tab. Paid links, marked Ad, appear on the home page only and lead to a private online casino partner that pays the guide a commission.
FAQ
Quick answers
- 1Can someone call Gambling Support BC about a family member?
- Yes, the line also helps people affected by someone else's gambling, at no cost. Call 1-888-795-6111 at any hour of the day or night.
- 2Where is help inside the casino?
- Casino of the Rockies has a GameSense Info Centre. A GameSense Advisor is available in every casino in British Columbia. Game Break enrolment can be done in person at any casino, with government-issued photo ID.
- 3Does the guide book tee times?
- No, the guide books no tee times or rooms and takes no bets. Questions about tee times go to the resort at 1-866-292-2020.
Next holes
- Online in BCOnline gambling rules in British ColumbiaPlaying online from Cranbrook: why PlayNow.com is the one legal BC site, what the IGCO says about the rest, Game Break, and where the Ad links lead.
- The casinoCasino of the Rockies in the eveningAfter a round near Cranbrook: the casino keeps 11 am to 11 pm or 1 am, has 210 slot machines, electronic tables, a sportsbook screen and set rules.
- The driveDriving in from towns around CranbrookDriving to the casino near Cranbrook: straight-line distances from 14 towns in BC and Alberta, drive times, free parking and the time zone.